My Perfect Lady has nationally recognised training & is fully qualified with European diploma’s in Nail care, Lash Extensions and brow treatments and continue to take courses and workshops every year to learn new technologies from different teachers all over the world. Alla has studied with multiple people/companies including Perfect Lady, Cuccio and numerous nail artist Award Winners and International Judges from all over the world. With over 12 years experience you can now enjoy the best professional beauty treatments from studio located right on the water in a quiet and relaxing environment at beautiful North Haven Marina! Our goal is to provide the best quality services at a very competitive and affordable prices.

 

Life can be a real pain at times and we understand that every now and then things don’t work out as planned. However, we are a small business that relies on having our clients turn up to their booked appointment, not only so that we can pay the therapist that is at work ready to do your treatment, but also so we can pay to keep the electricity on and the doors open. When you don’t attend your appointment or don’t give us enough notice that you can’t attend, that also means that we have turned away other clients because that time was allocated to you specifically for that service, which is not fair on us, or the other client. So to protect all of our loyal clients appointments, to protect our business from loss of trading, and to ensure your appointment is relaxing and enjoyable, we have adapted the following salon policies. We may use discretion and waive the policy where we deem necessary.We greatly appreciate your support of our business and we will endeavour to provide the utmost professional service to you at every appointment. 

My working hours are flexible.
Diplomas, certificates available on my pages

I do not provide mobile service

I do not provide eyelash extensions for girls under 18!

Please send an SMS (preferably) 0432966120 to check availability or all other general enquiries. Please note at times I may be busy with a client, however upon being available I will respond ASAP.

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1. All clients will be required to leave a 10% deposit to secure their appointment, which will be deducted from the cost of the actual appointment.

2. All no-show clients, and cancellations within 12 hours of the appointment will forfeit their deposit, unless we deem necessary to roll over to their rescheduled booking.

3. Booked services cannot be cancelled on arrival of appointment.

4. All clients will be sent a confirmation SMS 24 hours prior to their appointment.

5. Please note: it is an automated system and can only receive “YES” or “NO” responses, no personal messages.

6. As per the Small Business and the Competition and Consumer Act, any problems with your service must be reported within 1 (one) week of the original service by phone call or in person. As per the Small Business and the Competition and Consumer Act, My Perfect Lady will then fix the service or replace the product at no charge, within 1 (one) week of the report of the fault.

7. All prices include GST. All prices are subject to variation without notice. To obtain a quote, please schedule a free consultation at My Perfect Lady.

8. Out of respect to all of our clients who spend their hard-earned money to have valued relax and pamper time with us, unruly and loud clients and/or their children will be asked to leave the salon.

9. NO CHILDREN POLICY: Unfortunately I wish to advise that there will be no children allowed in the salon who are not receiving a service. Please do not ask to bring your children to your appointment as refusal often offends. I offer a wide range of appointment times so I am sure we can work out an appointment time that will suit you. I apologise for any inconveniences but the well being of all is in mind. No shows or cancellations under 24 hours will incur a fee of 50% of your booking total.

10. No shows without a phone call or repeated cancellations will be asked to pay the cancellation and if under 24 hours as well as a deposit of the service amount to book the next appointment. This applies to everyone and all appointments with no exceptions.

11. Please be respectful at all times. Any nasty comments will be deleted and you will be blocked from my page. Thank you